Processing Times

One of the most common questions asked is ‘How long with it take to get an approval?” The answer depends on a number of factors.

Processing times can vary with demand and other factors including holiday periods like Christmas etc. Processing times will also vary depending on your application type and complexity which can lead to longer than usual processing times.

Taking care to provide all requested documents at each stage of the process greatly assists processing timelines. The following table is an indicative guide to typical processing timelines.

Estimated Time Frame
Initial Contact/Pre-Assessment 3-4 business days after initial assessment and receipt of signed credit quote & proposal. Time frames can vary if further information is required (e.g credit report or loan statements etc).
Conditional Approval
2-3 business days, after receipt of ALL required documents including fully completed application form and supporting documents.
Valuation Report
Usually 2-3 business days depending on ease of access and complexity. (subject to valuation firm service levels)
Formal Approval
3-4 business days after receipt of satisfactory valuation report, provided there are no outstanding loan conditions (as per conditional approval advice)
Loan Documents Issued
3 business days, after issue of formal loan approval (subject to solicitor service levels)
SettlementTitle certification and settlement booking can be made usually within 2-3 business days of receipt of correctly completed loan documents. Settlement time frames will vary depending on individual files and discharging mortgagee (if a refinance).


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